Here are the steps I take to fix this issue:
dNSHostName:
abc1.domainname.com
servicePrincipalName:
HOST/ABC1
HOST/abc1.domainname.com
RestrictedKrbHost/ABC1
RestrictedKrbHost/abc1.domainname.com
TERMSRV/ABC1
TERMSRV/abc1.domainname.com
If you find that any of these entries is incorrect, go ahead and fix them; once they all align correctly try logging in again. After you make any changes, please remember that it may take up to a few minutes for changes to replicate between the Active Directory domain controllers.
- Open up Active Directory Users & Computers pointed to the domain the computer account resides in
- From the View menu, make sure that Advanced Features is checked
- Navigate to the part of your organizational unit OU structure where the computer account for this server resides
- Open the Properties for the computer object
- Choose the “Attribute Editor” tab on the Properties dialog box
- Check the Attributes dNSHostName & servicePrincipalName – anywhere that a fully qualified hostname is specified (e.g. myserver.mydomainname.com), make sure that the entry matches the hostname you have configured when you go here on your server: Start -> Computer -> Right-Click, Properties -> Change Settings (under “Computer name, domain… settings”) -> Full Computer Name
- Also check that particular client/machine facing issue is disable account in Active Directory Users & Computers-Computers-Computer object.
- If it is disabled, right click and just enable this account.
dNSHostName:
abc1.domainname.com
servicePrincipalName:
HOST/ABC1
HOST/abc1.domainname.com
RestrictedKrbHost/ABC1
RestrictedKrbHost/abc1.domainname.com
TERMSRV/ABC1
TERMSRV/abc1.domainname.com
If you find that any of these entries is incorrect, go ahead and fix them; once they all align correctly try logging in again. After you make any changes, please remember that it may take up to a few minutes for changes to replicate between the Active Directory domain controllers.
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